Privacy Policy

1. Introduction

TheDërsi ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website thedersi.lk and make purchases from our online store. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• • Personal details: Name, email address, phone number, delivery address
• • Payment information: Payment method details (processed securely through our payment partners)
• • Order information: Items purchased, order history, wishlist items
• • Technical data: IP address, browser type, device information, pages visited
• • Communication data: Messages sent via WhatsApp, email, or our contact form

3. How We Use Your Information

• • To process and fulfill your orders
• • To communicate order updates via WhatsApp or email
• • To provide customer support and respond to inquiries
• • To send promotional offers and newsletters (with your consent)
• • To improve our website, products, and services
• • To prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share your data with:

• • Delivery partners: To fulfill and deliver your orders
• • Payment processors: To securely process transactions
• • Analytics services: To understand website usage (anonymized data)
• • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how you use our site. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• • Access and review your personal data
• • Request correction of inaccurate information
• • Request deletion of your account and data
• • Opt out of marketing communications at any time
• • Withdraw consent for data processing

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: